HOW LONG IS THE DELIVERY TIME?

Usually, it takes 2-3 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

Europe: 3—4 business days

USA: 4—8 business days

Canada: 4-8 business days

Australia: 7-14 business days

Additional delivery information: Holidays and weekends may affect the timely delivery of your parcel. We will do our best to get your parcel to you as soon as possible and thank you for your understanding.

WHAT ARE THE DELIVERY COST?

We offer free shipping on orders within the EU, to the UK, the US and Canada.

HOW CAN I TRACK MY PACKAGE?

As soon as your order has been picked up by the freight company you will receive an email that includes the tracking link. If you do not receive a tracking link, please contact us.

DO I HAVE TO PAY A DUTY OR CUSTOM FEE?

Within the EU: We’re happy to offer duty-free shipping for all orders within the European Union.

Outside the EU (US, Canada, UK): Please note that any duty or customs fees imposed by the destination country are not included in our free shipping offer. These fees are the responsibility of the recipient and are determined by the recipient’s local customs office. To get an estimate of potential charges, we recommend checking with your local customs office before placing your order.

WHAT HAPPENS IF I DO NOT COLLECT MY PARCEL?

In the event that products are returned to us due to customers failing to pick up their package, we charge a 20 EUR This covers shipping to and from you, as well as handling and restocking of products.